Take a peek at some of the most common question we get about our products and services. Can't find what you're looking for? Feel free to drop us a line with he contact information provided at the bottom of this page.
What happens if I need to reschedule?
No worries! We are happy to reschedule your appointment up to 24 hours prior without a fee. A fee of $25 may be assessed for appointments rescheduled on same day.
How long will it take to get my photos?
Our standard delivery is two days by 6PM, not including Sunday. Need your photos faster? We offer next day delivery by 9 AM for an additional $25.
How long will my appointment take?
Most homes take approximately 2.5 hours. Larger homes may take longer. Be sure to make us aware of any time constraints you or the home owners may have prior to your scheduled appointment.